Cookie Policy
Last updated: February 2026
1. Introduction
This Cookie Policy explains how Hibba Limited ("we", "us", "our") uses cookies and similar tracking technologies on our website at https://hibba.co (the "Website"). This policy should be read alongside our Privacy Policy, which provides further details about how we process your personal data.
By continuing to use our Website, you consent to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time using the methods described in Section 6 below.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the owners of the website.
Cookies can be "persistent" or "session" cookies:
- Persistent cookies remain on your device for a set period of time or until you manually delete them. They are activated each time you visit the website that created the cookie.
- Session cookies are temporary and are deleted from your device when you close your web browser.
Cookies can also be categorised as "first-party" or "third-party" cookies:
- First-party cookies are set by the website you are visiting.
- Third-party cookies are set by a domain other than the one you are visiting, typically by services embedded in the website such as analytics or security tools.
3. Types of Cookies We Use
We use the following categories of cookies on our Website:
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for the Website to function properly. They enable core functionality such as security, page navigation, and access to secure areas of the Website. The Website cannot function properly without these cookies, and they cannot be disabled in our systems.
3.2 Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and see how visitors navigate through the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not be able to include your visit in our statistics.
3.3 Functional Cookies
These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
4. Cookie List
The following table provides details of the specific cookies used on our Website:
4.1 Strictly Necessary Cookies
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| __cflb | Cloudflare | Used for Cloudflare load balancing to ensure requests from the same client are routed to the same server. | Third-party, Persistent | 24 hours |
| __cf_bm | Cloudflare | Cloudflare Bot Management cookie. Helps manage incoming traffic that matches criteria associated with bots. | Third-party, Persistent | 30 minutes |
| cf_clearance | Cloudflare | Issued when a visitor successfully completes a Cloudflare security challenge. Used to verify that the visitor has passed the challenge and does not need to be challenged again for a period of time. | Third-party, Persistent | 30 minutes |
| __cfruid | Cloudflare | Used by Cloudflare to identify trusted web traffic and improve security. | Third-party, Session | Session |
4.2 Analytics Cookies
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Registers a unique ID used to generate statistical data on how the visitor uses the Website. Used to distinguish users. | Third-party, Persistent | 2 years |
| _ga_* | Google Analytics | Used by Google Analytics to persist session state. | Third-party, Persistent | 2 years |
| _gid | Google Analytics | Registers a unique ID used to generate statistical data on how the visitor uses the Website. Used to distinguish users within a 24-hour period. | Third-party, Persistent | 24 hours |
| _gat | Google Analytics | Used to throttle the request rate to Google Analytics, limiting data collection on high-traffic sites. | Third-party, Persistent | 1 minute |
4.3 Functional Cookies
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| theme_preference | hibba.co | Stores the user's preferred colour theme (light or dark mode) for the Website. | First-party, Persistent | 1 year |
| cookie_consent | hibba.co | Records the user's cookie consent preferences to ensure the correct cookies are set on subsequent visits. | First-party, Persistent | 1 year |
| chatbot_session | hibba.co | Maintains the state of the chatbot conversation during a browsing session for continuity. | First-party, Session | Session |
5. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and deliver content through our Website. The main third-party services that set cookies on our Website are:
5.1 Cloudflare
We use Cloudflare for website security, performance optimisation, and content delivery. Cloudflare sets cookies that are strictly necessary for the operation and protection of our Website. These cookies help detect and mitigate malicious traffic, manage load balancing, and ensure the security of the Website.
For more information about how Cloudflare uses cookies, please visit: Cloudflare Cookie Policy.
5.2 Google Analytics
We may use Google Analytics to collect information about how visitors use our Website. Google Analytics uses cookies to collect standard internet log information and visitor behaviour information in an anonymised form. The information generated by these cookies about your use of the Website is transmitted to Google. This information is used to evaluate visitors' use of the Website and to compile statistical reports on Website activity.
For more information about how Google uses data from sites that use Google Analytics, please visit: How Google uses data when you use our partners' sites or apps.
5.3 Google Fonts
Our Website may load fonts from Google Fonts. When fonts are loaded from Google's servers, your browser establishes a connection with Google, which may result in Google receiving your IP address. While Google Fonts does not typically set cookies, the connection itself may allow Google to log certain information. Where possible, we self-host fonts to minimise third-party connections.
6. How to Manage and Disable Cookies
You have several options to control or limit how cookies are used on our Website:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options", "Preferences", or "Settings" menu of your browser. The following links provide information on how to manage cookies in common browsers:
- Google Chrome - Manage cookies in Chrome
- Mozilla Firefox - Manage cookies in Firefox
- Apple Safari - Manage cookies in Safari
- Microsoft Edge - Manage cookies in Edge
Please note that if you choose to block or delete cookies, some features of the Website may not function as intended and your user experience may be affected.
6.2 Opting Out of Analytics Cookies
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. This add-on instructs the Google Analytics JavaScript not to send any information about your website visit to Google Analytics.
6.3 Do Not Track (DNT) Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no universally accepted standard for how to respond to DNT signals, and our Website does not currently respond to DNT browser signals. However, you can manage your cookie preferences as described in this policy.
6.4 Further Information
For more general information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit:
- www.allaboutcookies.org
- www.youronlinechoices.eu (European Interactive Digital Advertising Alliance)
7. Similar Technologies
In addition to cookies, we may also use other similar technologies on our Website:
- Local Storage: We may use browser local storage to store non-personal preferences and settings to improve your experience on the Website, such as theme preferences.
- Session Storage: We may use session storage to temporarily store information that is needed during your browsing session, such as chatbot conversation state.
These technologies function similarly to cookies but are stored differently in your browser. You can clear local storage and session storage through your browser settings.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the purposes for which we use them, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
9. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have rights in relation to the personal data collected through cookies, including the right to access, rectify, erase, and object to the processing of your personal data. For full details of your rights, please see our Privacy Policy.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Hibba Limited
Registered in England & Wales
London, United Kingdom
Email: info@hibba.co
Website: https://hibba.co
We aim to respond to all enquiries within 5 working days.