IT downtime is one of the most expensive problems a business can face. Lost productivity, frustrated employees, unhappy customers, and potential data loss can cost organisations thousands of pounds per hour. At Hibba Limited, we deliver managed services to clients including McHathaglen, Coca-Cola, and Nuffield Health.
What Is Managed IT Support?
Managed IT support is an outsourced service where a dedicated team monitors, maintains, and manages your IT infrastructure on an ongoing basis. Rather than reacting to problems after they occur, managed support focuses on preventing issues before they impact your business.
Benefits of Managed IT Support
- 24/7 Monitoring: Your systems are watched around the clock, with alerts triggered the moment an anomaly is detected.
- Reduced Downtime: Proactive maintenance and rapid response minimise disruptions to your operations.
- Predictable Costs: Fixed monthly fees replace unpredictable break-fix expenses.
- Access to Expertise: Gain a full team of IT professionals without the cost of hiring in-house.
- Focus on Core Business: Free your internal teams to concentrate on strategic initiatives.
- Scalability: Easily scale your support up or down as requirements change.
What Our Managed Services Include
- Infrastructure monitoring and alerting
- Helpdesk support with guaranteed SLAs
- Patch management and software updates
- Backup management and disaster recovery
- Network and firewall management
- Regular health checks and reporting
In-House vs Managed Support
Building and retaining an in-house IT team is increasingly difficult and expensive, particularly in London's competitive talent market. Managed services provide access to a broader range of skills at a fraction of the cost, with the added benefit of 24/7 coverage.
"The best IT support is the kind your users never notice — because everything just works."
How Hibba Limited Can Help
We offer flexible managed support plans for businesses of all sizes. Whether you need full IT outsourcing or co-managed support alongside your internal team, we provide the reliability and expertise you can count on.